NOTICE-  It has recently come to my attention that the high quality chain I use for all my necklaces had for a short time been accidentally replaced with a lower level quality by the supplier.  It only effects some (not all)  of the smooth small, med and large link of the necklaces and the fringe necklace.  None of the earrings, bracelets, heavy or textured links are effected in any way.  If you feel you have a necklace that is loosing its gold please email me at info@plumajewelry.com and I will replace the chain entirely.  I apologize in advance for the inconvenience. Also, please normal the high quality gold chains used normally will not discolor and loose their gold. 

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at www.plumajewelry.com, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Pluma responsibly.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Pluma Jewelry reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Pluma Jewelry, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Pluma for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by Pluma responsibly. The personal information you provide will be used to ensure deliveries to you and provide offers.  The information you provide is only available to Pluma and will not be shared with other third parties.  You always have the right to request Pluma to delete or correct the information held about you. By accepting the Pluma Conditions, you agree to the above.  Credit card information is never stored by Pluma. 

 

Payment

All products remain Pluma's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Pluma.

All transfers conducted through Pluma are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. 

 

Additional Information

Pluma reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Pluma shall notify the customer of equivalent replacement products if available. All items are handmade.  Differences in stones color, shape and size can occur.  Geode stones are all one-of a kind and will be listed as such in shop.

Squarepace is not responsible for any content, interactions or transfers made on www.plumajewelry.com.

All enquiries: info@plumajewelry.com

Return policy

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please contact us for the return address.

Repairs

In the event a repair is needed after the 14 day return period please inquire by e-mail for return address.   Stones and geodes are often one of a kind and may be not be able to be replaced exactly,  Every effort to find a replacement stone will be made. A fee for a broken stone replacement will apply. Other repairs to pieces will often be covered under my commitment to quality.  Please just reach out.